Annual sentiment trend
(2020 – 2025)
Hotel Cordillera
Dg. 3a #3b - 51, Centro, Buenaventura, Valle del Cauca 
3.94 / 5
1193reviewsReviews answered
vs. unanswered
11 answered
1182 unanswered
Negative patterns identified
Frequency by year (2020 – 2025)
| Pattern | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| Rooms | 4 | 8 | 7 | 9 | 3 | 2 |
| Hotel | 2 | 1 | 4 | 3 | 7 | 3 |
| Customer care | 1 | 2 | 5 | 4 | 1 | 1 |
| Cleanliness | 1 | 1 | 0 | 4 | 3 | 1 |
| Staff | 1 | 2 | 2 | 3 | 1 | 0 |
| Service | 2 | 0 | 1 | 3 | 2 | 1 |
| Beds / mattresses | 0 | 1 | 1 | 1 | 1 | 3 |
| Experience | 0 | 1 | 1 | 1 | 1 | 1 |
| Bathrooms | 0 | 0 | 2 | 3 | 1 | 0 |
| Place / site | 0 | 1 | 0 | 3 | 2 | 0 |